1. How do you think communication and the role of training address performance gaps or training needs as it relates to how Adults learn?

2. There are many ways – or methods – available to gather data during a need’s assessment. Each one has advantages and disadvantages. What is important is to select the appropriate method based on your business problem. The most common methods for data gathering are:

·       Document reviews or Extant Data Analysis – reviewing existing material like process maps, procedure guides, previous training material, etc.,

· Needs Assessment

· Interviews

· Focus groups

· Surveys

· Questionnaires

· Direct Observations

· Testing

· Subject Matter Expert Analysis

Select one of these data gathering methods to discuss and share what you see as the advantages and disadvantages associated with using the selected method.